Privacy and Data Protection Policy 

Seoul School of Wine is committed to protecting your privacy. At all times we aim to respect any personal information you share with us, or that we receive from others, and keep it safe.  

1. Who we are and how to contact us
We are the Seoul School of Wine and our data protection officer is Ms Ahyoung JEONG. If you have any questions about how we use your personal information or how we comply with our responsibilities, please contact us as follows: 

Email: seoulschoolofwine@gmail.com

Call: +82-10-8829-0269

Write: #201, 2nd Floor, 14 Kyoungheegung 2 gil, Jongno-gu, Seoul, Korea (Rep.) 03175

2. How we collect personal information and What personal information we collect
The type of information we collect depends upon your engagement with us. Your personal information is collected under the following circumstances

(a) during the enrollment process

(b) when you have queries via website, phone call, messages, applications, social media, etc.

(c) when you signed up for classes from either online or offline channel 

(d) when you requested for special consideration / reasonable adjustment 

(e) when you make complaints / appeals 

We may collect the following information about you: 

(a) Your name, date of birth, gender and contact details (this could include your postal address, telephone numbers and email address); 

(b) Purchases and orders made by you or on your behalf by your chosen course provider;
(c)Your payment card details (which are encrypted) when you purchase any products or services (should you pay for one of our products or services over the telephone or using one of our payment forms, your card details will not be retained and will be securely destroyed);
(d) When you set up any account with us, your login credentials;
(e) Your marketing preferences;
(f) Your correspondence with us;
(g) In certain situations, information relating to health which may be required to support applications for reasonable adjustment and/or special consideration in the context of exams for WSET qualifications;
(h) Your ethnicity and/or racial origin and such other information as may be required by our regulator in connection with the delivery of WSET qualifications. 

3. Why we collect your personal information
We use your personal information for a number of different reasons, which we set out below. 

(a) To register you as a candidate with WSET and enable you to sit exams for WSET qualifications. 

(b) To administer and conduct your exam, including making arrangements for reasonable adjustments and/or special considerations.
(c) To communicate with your course provider and issue your exam results and qualification certificate as appropriate.
(d) To provide you with post-results services such as enquiries against results and appeals and solicit feedback from you on WSET qualifications.
(e) To process your registration for any WSET-hosted courses or events so that we can deliver these services to you.
(f) To send you information regarding the course or event for which you are registered (or which you have registered interest in).
(g) To process sales of products or services you have purchased from us.
(h) To manage any account(s) for providing our online services including but not restricted to our Online Classroom and Global Campus where you have registered with us so that:
(i) We can provide you with the relevant products and services;
(ii) You can access relevant course materials;
(iii) We can fulfil our services and communicate with you about them.
(i) To verify your identity.
(j) To carry out research to better understand your requirements on the relevant products and services. 

(k) To personalise, report on and improve the services and products we provide to you, and to provide you with a best-in-class customer service experience.

The personal information on course and student record will be kept minimum 3 years according to WSET requirement.  

4. Lawful processing
We are required to rely on one or more lawful grounds to collect and use the personal information we have outlined above. The school will observe the Personal Information Protection Act of the Republic of Korea in data processing. 

We consider the grounds listed below to be relevant: 

Consent 

Where we ask for your consent for our use of your personal information for a specific purpose. For example, we will ask for your consent to send you marketing materials via email. You always have the right to withdraw your consent. 

Contract 

Where it is necessary to use your personal information to fulfill a contract with you or to take steps at your request prior to entering into one. For example, when you sign up to www.seoulschoolofwine.com, you are asked to agree to our terms and conditions. This creates a contract between you and WSET. It may be necessary to use your information to update you about access to the website, or other such administrative matters. 

Legal obligation 

Where the processing of your personal information is necessary for us to comply with a legal obligation to which we are subject.

5. Special Categories of personal information
Data protection law recognises certain categories of personal information as sensitive and therefore requiring more protection. These categories of data include information about health, ethnicity, and political opinions. We may collect and/or use special categories of data in connection with the provision of our services, for example in order to make adjustments for any disabilities or dietary requirements you may have. We will only process these special categories of data if there is a valid reason for doing so and where the data protection laws allow us to do so. 

6. Marketing communications - Opt-in and Opt-out
In general, Seoul School of Wine will not send you any marketing information unless you have requested to receive e- mail/text/social media message updates from us. 

Seoul School of Wine will ask you whether you wish to receive marketing information such as new events/courses/tasting sessions, when you join our website (seoulschoolofwine.com). In case of change of mind, e.g. when you no longer wish to receive any marketing information, please contact us via email (seoulschoolofwine.com) or phone (+82-10-2391-1931) or change your consent on the website after logging in. 

7. Sharing your personal information with third parties
For us to provide you with products and services, we on occasion share some of your personal information with certain approved third parties. These include course service suppliers (for example, our payment system companies, IT services provider) and regulatory bodies (for example, Office of Education). 

We reserve the right to disclose your personal information to third parties:
(a) with our professional advisors e.g. lawyers, where necessary to protect our interests;
(b) if we are under any legal or regulatory obligation to do so; and
(c) in connection with any legal proceedings or prospective legal proceedings, in order to establish, exercise or defend our legal rights. 

If we share your information with any other third party, we will let you know in advance. 

8. How do we keep your personal information secure?
We are committed to maintaining the security of your personal information. We conduct a data security review of any third party we are required to share your personal information with to ensure that they meet our high security standards. 

Every company we work with is required to have a contract with us that clearly describes how your personal information is kept secure. We will only ever share data specific to its intended use.Specific details of what data we have shared are available to you on request. 

9. Data retention – how long do we hold your personal information
We will not hold your personal information for longer than is necessary for the purposes described in this policy. If, however, you have completed one of our qualifications we will retain your information for 5 years, in order to comply with our regulatory obligations. 

For full details about our retention policy, please contact seoulschoolofwine@gmail.com 

10. Your rights 

You have several rights under data protection law, these are summarised below. 

The right to be informed 

You have the right to total transparency on how we are using your personal information, we will endeavour to make this clear by ensuring that this document is regularly reviewed and updated, but if you have any concerns or questions please send them to our data protection contact at seoulschoolofwine@gmail.com

Your right of access 

You have the right to know what information we hold about you and how it is processed. If you wish to access your personal information, contact seoulschoolofwine@gmail.com If we are satisfied that you have a right to see this personal information and we are able to confirm your identity, we will, except in very limited circumstances provide you with this personal information. 

The right to rectification 

If you think that the information we hold about you is inaccurate or incomplete, or if your contact details change, please ask us to amend it by contacting  seoulschoolofwine@gmail.com

The right to erasure 

You reserve the right to ask us to delete your personal information; however, this is not an absolute right. We can refuse to erase personal information which we need to keep in order to comply with legal obligations.

When you ask us to delete your personal information, we may clarify with you as to whether instead you no longer wish to hear from us again. If this is the case, we may retain limited information about you to make sure you are removed from all future marketing lists. 

The right to object 

If you would like us to stop processing your personal information: 

(a) for marketing purposes; 

(b) on the basis of legitimate interests; and/or 

(c) for research purposes

If you would like to exercise any of the above rights, or if you have any questions or complaints, please contact seoulschoolofwine@gmail.com

11. Policy Update

We may update this policy from time to time to take account of any new business activity or to reflect any changes in law or best practice in relation to data protection. We will seek to make you aware of any significant changes to this policy by placing an update notice on our website. 

12. WSET Data Protection

Candidate’s personal data may be shared with WSET for assessment and examination processing and result certification. All your data passed to WSET will be handled in accordance with WSET Awards’ Data Protection Policy. Please visit the website shared to check out WSET data privacy policy. 

Link: https://www.wsetglobal.com/privacy-and-cookie-policy/#dataprivacypolicy 

13. Steps and procedures to ensure privacy and data collection safety

Seoul School of Wine will observe the Personal Information Protection Act of the Republic of Korea so that students’ information will be collected and protected under the relevant law. 

The protection and collection of personal data will be in charge of Ms. Ahyoung JEONG. Physical booking form completed by students will be safely stored in the  office and shredded after 3 years. The online information including online booking, payment history, etc shall be held for 5 years according to the law. 

*번역이 어색할 수 있어 위의 원문을 참고하시기 바랍니다.

개인 정보 및 데이터 보호 정책

서울와인스쿨은 고객님의 개인정보 보호를 위해 최선을 다하고 있습니다. 항상 당사는 귀하가 당사와 공유하거나 다른 사람으로부터 받은 개인 정보를 존중하고 안전하게 보관하는 것을 목표로 합니다.

1. 우리는 누구이며 우리에게 연락하는 방법

저희는 Seoul School of Wine이며 데이터 보호 담당자는 정아영입니다. 당사가 귀하의 개인 정보를 사용하는 방법이나 당사의 책임을 준수하는 방법에 대해 질문이 있는 경우 다음과 같이 당사에 문의하십시오.

이메일: seoulschoolofwine@gmail.com

전화: 010-8829-0269

주소: 서울시 종로구 경희궁2길 14, 2층 201호 (대표) 03175

2. 개인정보 수집방법 및 수집하는 개인정보

당사가 수집하는 정보 유형은 귀하의 당사 참여에 따라 다릅니다. 귀하의 개인정보는 다음과 같은 경우에 수집됩니다.

(a) 등록 과정 중

(b) 웹사이트, 전화 통화, 메시지, 애플리케이션, 소셜 미디어 등을 통해 질문이 있을 때.

(c) 온라인 또는 오프라인 채널에서 수업에 등록한 경우

(d) 특별한 배려/합리적인 조정을 요청한 경우

(e) 귀하가 불만/항소를 제기할 때

당사는 귀하에 대해 다음 정보를 수집할 수 있습니다.

(a) 귀하의 이름, 생년월일, 성별 및 연락처 세부 정보(여기에는 귀하의 우편 주소, 전화 번호 및 이메일 주소가 포함될 수 있음)

(b) 귀하 또는 귀하를 대신하여 귀하가 선택한 코스 제공자가 구매 및 주문한 내역

(c)제품이나 서비스를 구매할 때 지불 카드 정보(암호화됨)(전화로 또는 지불 양식 중 하나를 사용하여 제품이나 서비스 중 하나를 지불하는 경우 카드 정보는 유지되지 않으며 안전하게 파기);

(d) 귀하가 당사에 계정을 설정할 때 귀하의 로그인 자격 증명

(e) 귀하의 마케팅 선호도;

(f) 당사와의 귀하의 서신;

(g) 특정 상황에서 WSET 자격 시험과 관련하여 합당한 조정 및/또는 특별 고려를 위한 신청을 지원하는 데 필요할 수 있는 건강 관련 정보

(h) 귀하의 민족 및/또는 인종 및 WSET 자격 제공과 관련하여 규제 기관에서 요구할 수 있는 기타 정보.

3. 개인정보를 수집하는 이유

당사는 아래에 설명된 여러 가지 이유로 귀하의 개인 정보를 사용합니다.

(a) 귀하를 WSET에 후보자로 등록하고 WSET 자격 시험에 응시할 수 있도록 합니다.

(b) 합당한 조정 및/또는 특별 고려 사항을 준비하는 것을 포함하여 시험을 관리하고 수행합니다.

(c) 코스 제공자와 소통하고 시험 결과와 자격 증명서를 적절하게 발급합니다.

(d) 결과 조회 및 이의 제기와 같은 사후 서비스를 제공하고 WSET 자격에 대한 피드백을 요청합니다.

(e) 이러한 서비스를 제공할 수 있도록 WSET에서 주최하는 과정 또는 이벤트에 대한 등록을 처리하기 위해.

(f) 귀하가 등록한(또는 귀하가 관심을 등록한) 코스 또는 행사에 관한 정보를 귀하에게 보내기 위해.

(g) 귀하가 당사로부터 구매한 제품 또는 서비스의 판매를 처리하기 위해.

(h) 다음을 위해 귀하가 등록한 온라인 강의실 및 글로벌 캠퍼스를 포함하되 이에 국한되지 않는 온라인 서비스를 제공하기 위한 계정을 관리하기 위해:

(i) 당사는 귀하에게 관련 제품 및 서비스를 제공할 수 있습니다.

(ii) 관련 과정 자료에 액세스할 수 있습니다.

(iii) 당사는 서비스를 이행하고 이에 대해 귀하와 소통할 수 있습니다.

(i) 귀하의 신원을 확인하기 위해.

(j) 관련 제품 및 서비스에 대한 귀하의 요구 사항을 더 잘 이해하기 위한 연구 수행.

(k) 당사가 귀하에게 제공하는 서비스 및 제품을 개인화, 보고 및 개선하고 동급 최고의 고객 서비스 경험을 제공하기 위해.

과정 및 학생 기록에 대한 개인 정보는 WSET 요구 사항에 따라 최소 3년 동안 보관됩니다.

4. 적법한 처리

우리는 위에서 설명한 개인 정보를 수집하고 사용하기 위해 하나 이상의 합법적인 근거에 의존해야 합니다. 학교는 데이터 처리에 있어 대한민국의 개인정보 보호법을 준수합니다.

아래 나열된 근거가 관련이 있다고 생각합니다.

동의

특정 목적을 위해 귀하의 개인 정보를 사용하기 위해 귀하의 동의를 요청하는 경우. 예를 들어 이메일을 통해 마케팅 자료를 보내는 것에 대한 동의를 요청할 것입니다. 귀하는 항상 동의를 철회할 권리가 있습니다.

계약

귀하와의 계약을 이행하거나 계약을 체결하기 전에 귀하의 요청에 따라 조치를 취하기 위해 귀하의 개인 정보를 사용해야 하는 경우. 예를 들어 www.seoulschoolofwine.com에 가입하면 이용약관에 동의하라는 메시지가 표시됩니다. 이렇게 하면 귀하와 WSET 간에 계약이 생성됩니다. 귀하의 정보를 사용하여 웹 사이트 액세스 또는 기타 관리 문제에 대해 업데이트해야 할 수 있습니다.

법적 의무

당사에 적용되는 법적 의무를 준수하기 위해 귀하의 개인 정보 처리가 필요한 경우.

5. 개인정보의 특수항목

데이터 보호법은 특정 범주의 개인 정보를 민감한 정보로 인식하므로 더 많은 보호가 필요합니다. 이러한 데이터 범주에는 건강, 민족 및 정치적 의견에 대한 정보가 포함됩니다. 당사는 예를 들어 귀하가 가질 수 있는 장애 또는 식이 요구 사항을 조정하기 위해 서비스 제공과 관련하여 특수 범주의 데이터를 수집 및/또는 사용할 수 있습니다. 당사는 타당한 이유가 있고 데이터 보호법에서 허용하는 경우에만 이러한 특수 범주의 데이터를 처리합니다.

6. 마케팅 커뮤니케이션 - 옵트인 및 옵트아웃

일반적으로 서울와인학교는 귀하가 이메일/문자/소셜 미디어 메시지 업데이트 수신을 요청하지 않는 한 마케팅 정보를 보내지 않습니다.

서울와인스쿨은 홈페이지(seoulschoolofwine.com) 가입 시 신규 이벤트/강좌/시음회 등 마케팅 정보 수신을 원하는지 여부를 묻습니다. 마음이 바뀌는 경우, 예: 더 이상 마케팅 정보 수신을 원하지 않는 경우 이메일(seoulschoolofwine.com) 또는 전화(010-2391-1931)로 문의하거나 로그인 후 웹사이트에서 동의를 변경하세요.

7. 귀하의 개인정보를 제3자와 공유하는 행위

귀하에게 제품 및 서비스를 제공하기 위해 때때로 귀하의 개인 정보 중 일부를 승인된 특정 제3자와 공유합니다. 여기에는 코스 서비스 공급업체(예: 결제 시스템 회사, IT 서비스 제공업체) 및 규제 기관(예: Office of Education)이 포함됩니다.

당사는 귀하의 개인 정보를 다음과 같은 제3자에게 공개할 권리가 있습니다.

(a) 당사의 전문 고문과 함께. 우리의 이익을 보호하기 위해 필요한 경우 변호사,

(b) 그렇게 해야 하는 법적 또는 규제적 의무가 있는 경우; 그리고

(c) 법적 절차 또는 향후 법적 절차와 관련하여 당사의 법적 권리를 설정, 행사 또는 방어하기 위해.

귀하의 정보를 다른 제3자와 공유하는 경우 사전에 알려드립니다.

8. 귀하의 개인 정보를 안전하게 유지하는 방법은 무엇입니까?

우리는 귀하의 개인 정보 보안을 유지하기 위해 최선을 다하고 있습니다. 당사는 귀하의 개인 정보를 공유해야 하는 제3자가 당사의 높은 보안 기준을 충족하는지 확인하기 위해 데이터 보안 검토를 수행합니다.

우리와 함께 일하는 모든 회사는 귀하의 개인 정보를 안전하게 유지하는 방법을 명확하게 설명하는 계약을 체결해야 합니다. 당사는 용도에 맞는 데이터만 공유합니다. 당사가 공유한 데이터에 대한 구체적인 세부 정보는 요청 시 제공됩니다.

9. 데이터 보존 – 귀하의 개인 정보를 보유하는 기간

당사는 이 정책에 설명된 목적에 필요한 기간보다 더 오래 귀하의 개인 정보를 보유하지 않습니다. 그러나 귀하가 자격 중 하나를 완료한 경우 규제 의무를 준수하기 위해 귀하의 정보를 5년 동안 보관합니다.

보존 정책에 대한 자세한 내용은 seoulschoolofwine@gmail.com으로 문의하십시오.

10. 귀하의 권리

귀하는 데이터 보호법에 따라 몇 가지 권리가 있으며, 이는 아래에 요약되어 있습니다.

알 권리

귀하는 당사가 귀하의 개인 정보를 사용하는 방식에 대해 완전한 투명성을 가질 권리가 있습니다. 당사는 이 문서를 정기적으로 검토하고 업데이트하여 이를 명확히 하기 위해 노력할 것입니다. 그러나 우려 사항이나 질문이 있는 경우 데이터 보호 담당자에게 보내주십시오. seoulschoolofwine@gmail.com

액세스 권한

귀하는 당사가 귀하에 대해 어떤 정보를 보유하고 있으며 어떻게 처리되는지 알 권리가 있습니다. 귀하의 개인 정보에 액세스하려면 seoulschoolofwine@gmail.com으로 문의하십시오. 귀하가 이 개인 정보를 볼 권리가 있고 귀하의 신원을 확인할 수 있는 경우, 매우 제한적인 상황을 제외하고 귀하에게 이 정보를 제공할 것입니다. 개인 정보.

수정권

당사가 보유하고 있는 귀하의 정보가 정확하지 않거나 불완전하다고 생각되거나 귀하의 연락처가 변경된 경우 seoulschoolofwine@gmail.com으로 연락하여 수정을 요청하십시오.

삭제할 권리

귀하는 귀하의 개인 정보 삭제를 요청할 권리가 있습니다. 그러나 이것은 절대적인 권리는 아닙니다. 법적 의무를 준수하기 위해 보관해야 하는 개인 정보의 삭제를 거부할 수 있습니다.

귀하가 귀하의 개인 정보 삭제를 요청할 때 당사는 귀하가 더 이상 당사로부터 연락을 받고 싶지 않은지 여부를 명확히 할 수 있습니다. 이 경우 귀하가 향후 모든 마케팅 목록에서 제거되었는지 확인하기 위해 귀하에 대한 제한된 정보를 보유할 수 있습니다.

반대할 권리

당사가 귀하의 개인 정보 처리를 중단하기를 원하는 경우:

(a) 마케팅 목적

(b) 적법한 이익에 근거하여; 및/또는

(c) 연구 목적

위의 권리를 행사하고자 하거나 문의사항 또는 불만사항이 있는 경우 seoulschoolofwine@gmail.com으로 문의하시기 바랍니다.

11. 정책 업데이트

당사는 새로운 비즈니스 활동을 고려하거나 데이터 보호와 관련된 법률 또는 모범 사례의 변경 사항을 반영하기 위해 이 정책을 수시로 업데이트할 수 있습니다. 우리는 우리 웹사이트에 업데이트 알림을 게시함으로써 이 정책에 대한 중요한 변경 사항을 귀하에게 알리도록 노력할 것입니다.

12. WSET 데이터 보호

응시자의 개인 데이터는 평가 및 시험 처리와 결과 인증을 위해 WSET와 공유될 수 있습니다. WSET에 전달된 모든 데이터는 WSET Awards의 데이터 보호 정책에 따라 처리됩니다. WSET 데이터 개인 정보 보호 정책을 확인하려면 공유된 웹 사이트를 방문하십시오.

링크: https://www.wsetglobal.com/privacy-and-cookie-policy/#dataprivacypolicy

13. 개인 정보 보호 및 데이터 수집 안전을 보장하기 위한 단계 및 절차

서울와인학교는 대한민국 개인정보보호법을 준수하여 수강생의 정보를 관련법에 따라 수집 및 보호합니다.

개인정보의 보호 및 수집은 정아영씨가 담당합니다. 학생이 작성한 물리적 예약 양식은 사무실에 안전하게 보관되며 3년 후 파쇄됩니다. 온라인 예약, 결제 내역 등 온라인 정보는 법률에 따라 5년간 보관됩니다.